Which payment methods can I use on AliExpress?
On our app you can use the following payment methods:
Visa, MasterCard, Maestro, American Express, Alipay Balance, QIWI, Boleto, bancontact, iDeal, Przelewy24, SMS Payment in Russia(MTC, MegaFon, Beeline, TELE2) and AliExpress Pocket.
On our website (PC) you can use the following payment methods:
Visa, MasterCard, Maestro, American Express, Wire Transfer, Webmoney, Yandex.Money, Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire (Carte Blue), Przelewy24, SMS Payment in Russia (MTC, MegaFon, Beeline, TELE2), Cash Payment (Euroset, Syvaony, Russian Post), and AliExpress Pocket.
SHIPPING
1) WORLDWIDE SHIPPING.( Except some coutries and APO/FPO)
2) We only ship to confirmed order addresses. Your oder address MUST MACTH your shipping address .
3) SERVICE TRANSIT TIME is provided by the carries and excludes weekends and holidays .
4) If you have not received your shippment within 30 days from payment, please contact us.
If you would like to Returns & Refunds Please contact us AliExpress, indicating the reasons and problems .
1) If you received the wrong item or the item was damaged, please do not worried and contact us .
2) If for any reason you are not happy with your purchase we also gladly accept Returns.
Item(s) must be returned in original, unused condition within 10 days with original tags/packaging,also,You need to fill in logistics number at AliExpress.
When we receive your package we will process the return within 5 business days.
You will receive a full Refund for the cost of the merchandise less all shipping costs.
If you paid for your order with AliExpress Pocket and you’ve applied for a refund, you can find it here: Go to History — Spent — Refund
Note: The refund is not shown under the Received tab.
We do quality check before shipping out all the items.
Duties and taxes are typically not included in the price of the item .
Customs duties and taxes are never paid for by AliExpress .
Please use the button “Contact now”.
All emails will be answered within 1 business day .
Our office hours are :
And our office is closed on Sunday and public holidays (China).
We apologize for the late reply during the holidays and the time lag.
Please leave positive feedback with 5 stars rating if you are satisfied our products.
1) We will leave POSITIVE FEEDBACK after receiving the payment.
2) We maintain high standars of excellence and strive for 100% customer satisfaction!
3) Please contact us if you are not satisfied with the item after receive it , we will give you a satisfatory solution before leave Neutral or Negative Feedback .
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